4 Quick Facts
99.9% uptime
System remains stable, so policy information is always visible
2.2M+ users
Many accounts have the same rules, the same data protection
471+ titles
Game content is separate, but data policy is in one place
4.9 / 5
In 88,482 reviews, the same transparency appears repeatedly
How long data is kept
Short policy, clear timelines
Active account
If the account remains open, a basic profile is kept and login history is saved, making security checks easier
Transaction history
Entries related to bKash, Nagad, and Rocket are kept for a specified period for Dhaka users' verification; these are required
Delete request
Some information from closed accounts is kept for a legally required period; the rest is removed
Data needed for active services is kept only until then, after which it is archived in a limited form
Why some data is kept
The reason is divided into
| Security verification | Used to detect login, devices, and suspicious access |
| Policy compliance | Keeping account history helps speed up disputes or verifications |
| Performance | Cookies and session data help remember page loads and preferences |
Even on slow networks in Bangladesh, these stay lightweight in the background so the app doesn't take long to open
Cookie and session settings
Cookies come in 2 types, and work
Essential cookies
Without these, login or page navigation won't work correctly; sessions are also required
Preference cookies
Remembers language, theme, and visited pages; next time you log in, it saves time
Analytics cookies
See which pages are viewed most, then page speed and structure can be optimized
If you want, cookies can be disabled from browser settings, but some features may be limited
What rights do you have
5 rights clearly listed
Right to access
You can learn what data you have by submitting a direct request, and you will receive a response
Right to rectify
Name, phone, or other incorrect information can be corrected; keeping accurate information is better
Delete request
If not needed, you can request removal of some data; the legal part remains separate
After logging in to xbajee, this request can be raised in the Help section; it can also be done from the xbajee App
What happens when an account is closed
3 steps occur after closure
Access blocked
Login and access are no longer available; profile use is also disabled
Separate records kept
Some records are kept for compliance, security, and dispute resolution
Deleted data
Parts no longer needed are deleted; this is done in stages
If you want, you can talk directly to customer support; xbajee Register details are matched and they guide you
Backups and security copies
Backups are also time-limited
Automatic backup
Backups are kept to recover data if the system fails; they are updated regularly.
Limited access
Only authorized teams can access the backup; included in Dhaka's official review.
Removal on expiry
On expiry, old copies are deleted and not kept separate from the original.
This xbajee App framework works with less hassle; Bangladesh users quickly know where data is.
Where to ask questions
There are 3 easy ways
Support team
Visit the xbajee Contact page and send a message; clear requests get replies.
Via the app
Account-related questions can be sent from the xbajee App and login history is viewable.
Written request
Clear notes on data, cookies, or rights speed things up; proof can be kept.
This privacy page for the xbajee App, xbajee Login, and xbajee APK will follow the same data protection policy.
